Wednesday, September 7, 2016

Basic Configuration Steps of CUCM

This post is just a summary note about making a basic call using 2 IP phones with a single CUCM.

After installing CUCM and configuring routing and switching parts, I started doing it through following steps.

Devices used are a CUCM, a 3900 series Router, a 2960 POE switch and 2 Cisco 7945 IP phones

No detailed overview, just required steps are mentioned in an order.

01. Activate Services & Features in Cisco Unified Serviceability Interface
      Go to Tools > Service Activation
      Mandatory Services to activate include Cisco CallManager, Cisco TFTP, Cisco CTIManager,               Cisco WebDialer Web Service etc

From here onwards, you will configure the following under Cisco Unified CM Administration Interface

02. Create Application Users
      Go to User Management > Application User 

03. Change CUCM name to IP address for DNS independence
      Go to System > Server
      Go to System > Enterprise Parameters & change the Phone URL parameters too

04. Configure a Unified CM Group
      Go to System > Cisco Unified CM Group

05. Configure a phone NTP reference
      Go to System > Phone NTP Reference

06. Configure a Date/Time group
      Go to System > Date/Time Group

07. Configure a Region
      Go to System > Region
      In the Modify Relationships to Other Regions section, define the codec that will be used

08. Configure Locations
      Go to System > Locations

09. Configure Device Pools
      Go to System > Device Pool

10. Create a Phone Button Template
      Go to Device > Device Settings > Phone Button Template

11. Create a Softkey Template
      Go to Device > Device Settings > Softkey Template

12. Create a Common Phone Profile
      Go to Device > Device Settings > Common Phone Profile

13. Configure Partitions
      Go to Call Routing > Class of Control > Partiotion

14. Configure a CSS
      Go to Call Routing > Class of Control > Calling Search Space

15. Configure a H.323 Gateway
      Go to Device > Gateway

16. Configure a Route Pattern
      Go to Call Routing > Route/Hunt > Route Pattern

17. Add Users via LDAP Synchronization
      Cisco DirSync Service must be enabled first
      Go to System > LDAP > LDAP System
      Go to System > LDAP > LDAP Directory

18. Create an End User
      Go to User Management > End User

19. Configure LDAP Authentication for End Users
      Go to System > LDAP > LDAP Authentication

20. Add an IP phone Manually
      Go to Device > Phone
      Add a DN on the phone line

21. Add phones using Auto Registration
      Go to System > Cisco Unified CM
      Click on a CUCM and go inside an enter Starting & Ending Directory Numbers

22.  Adding End Users and Phones with the BAT
       Cisco Bulk  Provisioning Service must be enabled first
       Go to Bulk Administration > Upload/Download Files

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